I cannot say enough positive things about my experience with The Louver Shop of Maryland. From start to finish, everything went well, and the best part is that we LOVE our plantation shutters! Jenn was professional and prompt in making appointments that worked with my schedule, and Ronnie Lennox was phenomenal! He was both our salesperson and installer, which worked out great because he knew immediately what would work or not work based on the size and location of our windows. For example, our kitchen window is between two cabinets that are connected by a decorative piece at the top, and Ronnie instantly told me that he would have to remove the piece or put the shutter up with magnets, whereas another salesperson from another company did not even notice this issue. Ronnie was extremely knowledgeable, professional, friendly, fast, and respectful of our home. Because of Covid, he wore a mask throughout the entire installation, and cleaned up the small amount of sawdust from the drill afterward. I offered to do it, but he would not hear of it. Additionally, the shutters fit perfectly and lined up perfectly across the back wall where there are five separate but consecutive windows. Last of all, the price was amazing compared to quotes we had received from two other companies. I almost ruled out plantation shutters as a window treatment option because of the high quotes from two other companies, but when my nephew found out that I was interested in getting plantation shutters, he instantly sent me pictures of his and said that I had to contact the Louver Shop of Maryland. He also added that I should ask for Ronnie, who installed his. Thank you, Ronnie and Jenn! I already know that I want to have other rooms done down the road.